Top Online Mattresses – 2023 Company Reviews

If you’re new to online mattress shopping, you’ll need to gain a clear understanding of the pros and cons that come with it. This will help you decide whether you should purchase your bed online or in a traditional brick-and-mortar store.

• Lower prices – Online mattresses typically have lower price points because there’s no middleman involved. Instead, the company sells directly to the shopper.
• Convenient – Buying online is highly convenient. Rather than getting into your car and driving to a store, you can buy a new bed from the comfort of your home. Furthermore, the mattress ships directly to you, so there’s no travel necessary.
• No Salespeople – If you’re uncomfortable with the idea of an overeager salesperson trying to sell you a bed, you won’t have to worry about this while online shopping.
• Test Out the Bed at Home – Most online brands offer generous trial periods so you can test out your new mattress at home, actually sleeping overnight on it. This gives you plenty of time to see if it meets your expectations.

• Can’t Try Out the Bed Before Buying – Unfortunately, when you shop online, you can’t see and feel the bed in person before paying for it. This is typically considered the biggest drawback to buying a bed online.
• No In-Person Customer Service – While some people prefer to not deal with salespeople, others may appreciate having someone they can have answer their questions as they shop. However, online brands usually have a chat representative, as well as email and phone contact information, so if you have any questions, there are options.
• May Be Difficult to Return – Returning a mattress you bought online may not always be easy. Every company is different with their return process, so we recommend doing your research on what they require before making a purchase.

The rest of this article is full of actionable items for you to consider.

Need help? Check out our guide for buying a mattress online.

Most online mattress companies offer a trial period that is plenty long enough to allow customers to try out their product. These trials typically run anywhere between 90 days to an entire year. Each brand varies in length and their return policy, with some requiring that you keep the mattress for at least 30 days before you’re allowed to return it. For the most part, though, these companies want their customers to find a bed that works for them.

Want to learn more? Check out our guide on Mattress Trial Period.

As with trials, warranties vary depending on which company the customer is shopping with. These usually last for about ten years, but some companies offer a Lifetime or Forever warranty on their products. Additionally, certain brands will recommend specific foundations for their mattress and may void a warranty if you don’t use this specific type of foundation. In order to prevent any warranty issues, thoroughly read the fine print to make sure you’re covered.

White glove delivery is when a team of professional movers brings your new mattress into your home and removes the old mattress. This is highly convenient if you live alone and can’t physically carry a heavy mattress by yourself. Many online brands now offer white glove delivery but for an additional fee, which is usually around 150 dollars. However, some brands, like Saatva, include a complimentary white glove delivery service with a mattress purchase.

Bed-in-a-box delivery is typically done through a ground shipping service and arrives in a box. These products are constructed with materials that have been made to compress so they can be vacuum sealed into their packaging. The downside to bed-in-a-box delivery is that the combination of certain foams in the mattress and vacuum sealing can lead to off-gassing, which is when the mattress exhibits a distinct odor. Though harmless, off-gassing may be bothersome for those sensitive to smells and usually takes a day or two to dissipate. Additionally, because these beds are compressed, you may have to wait several days before they reach their full size for sleeping.

Factors such as the physical size of the sleeper, the number of people (or pets) in the bed, and overall preference for space could determine what size product you need. If you sleep alone and like to spread out, a Full should work just fine, but if you share a bed and like some extra space, a King sized bed might better suit your needs. The most popular model for most brands is usually their Queen size.

Want to know more? See our complete mattress size chart here.

The prices of online beds vary greatly. Some brands may sell beds under 500 dollars while others are above 2,000 and everywhere in between. Different factors will influence the price of a mattress, the first being the size; the larger the mattress size, the higher the price.

The quality of the materials will also factor into how much a bed costs. Higher-quality, durable materials help ensure the bed performs well and lasts as long as possible. Third, the mattress’ design will affect the price. There are all types of mattresses available, but certain beds will go for a higher price than others. Innerspring and foam mattresses are typically the cheapest, whereas latex and hybrid beds will cost more. Each bed type has its advantages, though, so rather than just focusing on the price, you should also consider what will work best with your needs. Last, special features like cooling mechanisms or zoned support could raise the cost of a bed. These features are designed to help promote optimal comfort, and for some people, could make a big difference in their quality of sleep.

A cheaper mattress may have a more appealing upfront price, but if it’s made with low-quality materials that don’t work for your needs, you may find the bed doesn’t last long and won’t provide quality comfort. As a result, your sleep could suffer, and you’d have to invest in a new mattress sooner than expected.

When shopping for an online mattress it is important, if not essential to consider what positions you and a sleeping partner (if you have one) prefer. The position you rest in should determine what type of feel you typically enjoy, whether that is on your back, side, or stomach. If you sleep in a combination of two or three of these positions, they make mattresses that cover those needs.

Here’s a brief overview as to what to look for.

• Back Sleeping – Back sleepers like to lay on a uniform surface that distributes their weight evenly and supports both their shoulders and hips. A bed that fills the gap between the shoulders and hips without overarching the sleeper’s spine is a solid sign of an excellent bed for back sleepers.
  

  ---

• Side Sleeping – Side sleepers love a bed that can relieve pressure that accumulates in the hips and shoulders. These areas of the body can be larger and apply more weight over a smaller surface area of the bed. This can cause strain and is the key reason why people who prefer side sleeping look for conforming materials that relieve pressure and are not overly firm.
  

  ---

• Stomach Sleeping – Shoppers who sleep on their stomachs should be on the lookout for a bed that can adequately support their hips. A bed with weak support in this area could cause the sleeper’s hips to not be level with their shoulders and when this happens it could cause their back to fall out of alignment overnight. Firm beds are typically favorable for belly sleepers but a softer bed with zoned support could also work well.
  

  ---

• Combination Sleepers – These sleepers sleep on their stomachs, back, or on their side. Shoppers in this combination category should be searching for a bed with good responsiveness that can help them move around. Finding a comfortable and supportive medium feel that typically fits most sleeping positions and body types will help.

• Memory Foam: Memory foam mattresses are typically all-foam beds that have memory foam in the comfort layer and a poly foam base. Memory foam is a popular mattress style because it’s great at relieving pressure.
  

  ---

• Innerspring: Innerspring mattresses are the oldest and most traditional type. These beds contain interconnected coils with a thin comfort layer above. Innerspring beds are great for support, responsiveness, and cooling, but they aren’t as ideal for pressure relief.
  

  ---

• Hybrid: Hybrid mattresses are an innovative design that blends the best of innerspring and foam into one product. These beds typically contain individually wrapped coils with several foam layers above, though some may feature foam below the coils as well. The foam in hybrids can include memory foam, poly foam, latex, or a mix of them. Hybrids offer the great support of coils while keeping the cushioning and pressure relief of foam.
  

  ---

• Latex: Latex is a naturally cooling material that’s highly responsive for easier repositioning. These beds may be made with firm Dunlop latex or softer Talalay latex. Though natural latex is an eco-friendly material, some brands use synthetic latex to bring the price of the bed down. Latex beds are great for their long-lasting durability.
  

  ---

• Air Mattress: Many people use air mattresses for camping or when guests visit. These are much cheaper than traditional beds and don’t usually last as long since they’re more vulnerable to wear and tear. The advantage of air beds is that they’re highly adjustable because you can add more air if you want firmer support or less air if you want to sink into the mattress more.

The bed you sleep on can drastically affect your health, which is especially true if you or a loved one have a pre-existing medical condition to consider. The right mattress should never exacerbate a health condition but rather, under the best-case scenario, it could help improve one’s health.

The following conditions are only a few of many possible health concerns that could affect your sleep on a new mattress.

• Back Pain – On the wrong mattress, back pain and fatigue can arise or worsen. When shopping for a bed make sure you know your sleeping position and what type of bed would fit you best. You should also remember that when breaking in a new mattress, customers may experience some back discomfort for a couple of weeks as they adjust to the new bed.
  Get More Info: Top Rated Beds for Back Pain

  ---

• Allergies – Mattresses are made from an assortment of different materials. Extra time and research may be needed, but it is important to know what may or may not cause you to have an allergic reaction and avoid those materials in your mattress choice. Be sure to consult with a doctor if you or a loved one are at risk of having a reaction to a mattress material.
  Need more info? See our top mattresses for people with allergies.

  ---

• Sleep Apnea – Sleep apnea is caused due to the upper airway becoming blocked while sleeping. Experts often recommend that those with sleep apnea rest on their side or their stomach. Purchasing a bed better for side or stomach sleeping could decrease the risk of the condition. Elevating the sleeper's head is also a recommended technique. Online mattresses compatible with an adjustable base could be conducive to this approach.
  Learn More: Best Mattresses for Sleep Apnea

• Pregnancy – Many pregnant women report that they have a hard time falling asleep. They have unbalanced weight to account for and sometimes struggle to change positions. Side sleeping is the generally recommended position for pregnant women. If you are looking for a mattress for pregnancy to ease this period of time, a bed conducive to side sleeping and repositioning may work best.
  

  ---

• Insomnia – Your insomnia may be due to the mattress that you are sleeping on, as the incorrect choice can result in discomfort and restlessness. There could be something larger at play, though, so if this is your situation, consult with your doctor before making a costly mattress purchase, or look at our guide to the best mattresses for insomnia.

Brands that use their online storefronts with representatives are generally the most reliable. The option to chat with a customer service agent can go a long way and help lead you to the online mattress that best fits your needs. This allows you to ask questions in real-time and get the answers you need to make an informed purchase.

Yes, online mattresses can provide a great sleeping experience. The benefit of online shopping is that you have so many choices because you have access to hundreds of different brands and models. Whether you’re looking for an eco-friendly latex mattress or a fantastic pressure-relieving memory foam option, you’ll be able to find something that works for you. Furthermore, the quality of online mattresses can be just as good as in-store options, with many top companies moving to the direct-to-consumer sales model.

Yes, it is cheaper to buy a mattress online. Without having to go through a retailer, companies can cut overhead costs, which leads to cheaper prices for consumers. Online shopping is also great for access to special holiday deals throughout the year, which means extra savings on top-of-the-line beds.