How Do Mattress Trial Periods Work?

What happens when you spend hundreds of dollars on an uncomfortable mattress? When shopping for a new bed, you need to consider various factors, including support, firmness, pressure relief, and more.

However, you’re in a dilemma—you likely don’t know which product specifications fit your body type and weight, and you need to sleep on the bed to find out if it’s the right option for you.

Most online bedding retailers offer mattress trial periods to solve this problem. This policy lets you try out a new sleeping surface for yourself before making a financial commitment.

Below, we discuss how at-home trials work and what you need to look for during this test period.

What Is a Mattress Trial Period?

A sleep trial is a number of nights available to try out and adjust to a new mattress. If you don’t like the mattress, you have the option to return it to the seller without incurring costs. Online sellers offer this policy as a substitute for trying out a product in-store.

    • Length: Each trial period policy is unique, with the number of nights being the most significant differentiator. Most mattress-in-a-box brands offer a trial length ranging between 100 to 120 nights, which is sufficient to determine if a mattress’s firmness, pressure relief, and thickness are right for you.Some retailers offer one or two month short periods, while others have trial lengths as long as a year.

    • Return Process: Before the trial period expires, you can return the mattress in exchange for a refund, provided that it is clean with no deformity or discoloration. The seller likely has return instructions on their website, which you need to follow to get your refund.Most companies send someone to pick the product up at your home, as shipping a fully inflated mattress can be difficult and expensive. However, in some cases, buyers need to drop the product off at a charity or recycling plant.

    • Refund: When buying a new bed, consider the refund type carefully. Some retailers will take care of the return and offer a full refund, which is ideal.However, if you decide to return the product, you might be responsible for paying restocking, shipping, and handling fees. In addition, shipping from an address outside the Continental United States can be expensive and affect your decision to return the product and claim a refund.
Illustration of a Man Flipping His Mattress

Breaking In Your New Mattress

After receiving and inflating your new mattress, you need to break it in to experience its actual characteristics. For example, when a bedding product is new, its foam layers and innerspring components are generally stiff, and lying on it may be uncomfortable during the first month. For this reason, some companies don’t accept return tickets during the first month.

You can break in your mattress using various tactics, such as putting weight on it and turning up the central heating in your room. Follow our guide on how to break in a new mattress and get it sleep-ready as soon as possible.

Things to Look for During Your Trial Period

The trial period lets you try out the bed for yourself and look for potential issues affecting your comfort and sleep quality. Paying careful attention to specific factors will help you make an informed decision before the period expires. Things to look for during the trial period include:

Sleep Duration

You need seven to nine hours of REM sleep per night to maintain a strong immune system, promote cellular function, and ensure a productive day. Twisting and turning can wake you up or affect the quality of sleep you get, which is why the comfort of your sleeping surface is critical.

While sleeping on your new bed, pay attention to your sleep duration. Consider using a sleep-tracking app or wrist wearable to track your sleep stages.

Illustration of a Lady Sleeping on Her Side

Comfort and Support

Your mattress should be firm enough to keep your spine in a natural and healthy position. Generally speaking, the heavier you weigh, the firmer your mattress needs to be. If you sleep on your back or front, you need a firm bed that prevents your midsection from sinking in and causing back pain.

The sleeping surface also needs to provide you with relief around pressure points, such as your shoulders, hips, and elbows. Side sleepers often experience pains and aches around these areas and need a softer mattress.

Firm vs Soft Mattress Illustration

Odor

Mattresses with a high volatile organic compound (VOC) count typically emit unpleasant chemical smells after unboxing. Some people find these odors unpleasant or nauseating for several months after removing the product from its packaging. Foam products with a CertiPUR-US® foam certification tend to have a lower VOC account.

The mattress should also be odor-resistant. Some products tend to absorb unpleasant odors from pets, spills, and sweat, making them smelly.

Heat Retention

When you lie in bed, your body heat builds up, creating a humid, sweaty, and uncomfortable sleeping environment. Some mattresses have cooling features such as cooling gel, jade-infused covers, or grooves in the inner core that allow airflow.

If you are a hot sleeper, make sure that your mattress dissipates body heat to keep you comfortable through the night. Does the sleeping surface heat up underneath you? Consider getting a refund.

Motion Isolation

Mattress advertisers often demonstrate motion isolation by placing a glass of water on the bed, then jumping around it without the water spilling. This feature is critical if you share your bed with a partner, and one of you is a restless sleeper. Motion isolation prevents movement transfer to the other side of the bed, ensuring that your partner’s movements don’t disturb your sleep.

Illustration of a Couple Jumping on a Bed

Ease of Repositioning

Combination sleepers switch between sleeping positions at night, often without waking up. Repositioning is typically easier on firmer beds, as the hand or elbow carrying your weight doesn’t sink in. On the other hand, if you have a soft mattress, you may feel like you are trying to change your position in quicksand.

Most mattresses with a high firmness rating allow for easy repositioning. However, if you find that you struggle to switch from a back to a side sleeping position, consider getting a refund.

Noise

If your bed is noisy, you can wake your partner or other people in the house when climbing in or out of bed or changing to another sleeping position. Foam mattresses are generally silent, and hybrid and innerspring mattresses can get squeaky with age. If your mattress starts emitting noises before the end of the trial period, it may indicate a quality issue, and you should consider getting a refund.

Frequently Asked Questions

How to return a mattress?

Consult the online bedding company’s return policy to determine which steps you need to take to return your mattress. Most retailers try to make returns as easy and affordable as possible. Still, you may need to repackage and ship the mattress yourself, depending on your location and the relevant policy.

In most cases, returning a mattress, claiming a refund, and buying a replacement is the best option to ensure that you get quality sleep.

Need more info? Check out our guide on how to return a mattress.

illustration of a man unboxing bed in a box

What is the difference between a trial period and a warranty?

With a trial period, you have the option to return a mattress and claim a refund, even if the product has no issues. On the other hand, a warranty protects you against specific problems relating to the product’s construction and materials, and it lasts longer than a sleep trial, usually ten years.

When claiming a warranty, you will not necessarily receive a refund. The company has the option to repair the issue or give you a replacement mattress.

Which mattress brand has the longest sleep trial?

On average, sleep trials have a duration of up to 120 nights. However, top rated mattress brands offer much longer mattress trials, giving you all the time you need to break in your mattress and figure out if it is the right fit for you.

The mattress brands offering the most extended trial periods include:

  • Nectar: 365-night trial (6.4 / 10 firmness level)
  • Avocado: 365-night trial (7.5 / 10 firmness level)
  • DreamCloud Premier: 365-night trial (5.5 / 10 firmness level)

Conclusion

Buying a mattress online is risky, as you don’t know whether its characteristics are suitable for you. Features such as firmness and pressure relief are subjective, and a bed may be uncomfortable, even if it is the right fit on paper.

Most online mattress brands understand that the only way to find out if a bed is right for you is to sleep on it for several weeks or longer, which is why they offer sleep trials. Considering the factors in this guide and using the available trial policy can reduce your financial risk and help you find the right mattress for your sleeping requirements.

Content Manager

Katie is a content writer and serial hobby collector who enjoys naps almost as much as her pets do. When she isn't writing, she likes to ride her motorcycle, catch Pokemon with her hubby, and practice yoga with her dog.

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