The Complete Helix Sleep Bed Review for 2018

Do you want a mattress tailored to your individual needs? After answering Helix’s 3-minute Sleep Quiz with questions about biological needs and preferences, the company will construct a bed made for your best night’s sleep.

Helix was founded on the belief that customization will aid spinal alignment, back health, and comfort, which means longer and more restorative REM sleep.

We were almost too excited to fall asleep and test it out!

This in-depth review of the Helix mattress is based on our grading process that includes characteristics such as support, quality, and comfort.

Only have time for the summary? Check out the section below.

You will love this mattress if you:

Want a customized bed – Helix uses a combination of layers and densities to give every sleeper what they need based on their online Sleep Quiz results. This is especially helpful for anyone who may not know what works well for their body type and sleep position. We awarded Helix for this feature in our mattress guide.

Have a partner with different needs – There are options for blended mattresses to incorporate both partner’s comfort levels throughout or dual comfort sides where each side is constructed separately. Side-by-side comfort options are available for Queen sizes and up for $195 extra.

Sleep hot – Our team found Helix to be better in than competitors regarding temperature. The proprietary materials, foam, and coil layers are ordered to promote greater airflow and breathability for those who sleep hot.

You might not like this mattress if you:

Want a memory feel – While their Dynamic Foam is in between a latex and memory feel, it will not provide a slow-melting sensation or allow you to sleep deep in the bed. However, it has added benefits (like cooling) that memory beds struggle to provide.

Construction (Materials & Quality)

Helix is a hybrid bed-in-a-box with a 10-inch height. The company recommends using it with a flat foundation such as a bunkie board or the one sold through their site.

The attractive two-toned polyester cover is thinner than many we have reviewed and more breathable. It can be removed for spot cleaning, although the company strongly recommends opting for a washable mattress protector and not removing the original cover.

As this is a customizable bed, the responses from a Sleep Quiz will determine the materials, their density, and the order they are used to provide maximum comfort. The quiz includes questions about feel, support, temperature regulation, and point elasticity.

The bed uses Helix Dynamic Foam, individually wrapped microcoils, and polyfoam to form their product.

  • The Helix Dynamic Foam layer is made from a proprietary material that has a feel between latex and memory foam. It has a low density and helps with comfort and pressure relief. It is an excellent solution for those with latex allergies.
  • The pocketed microcoil layer is made from miniature steel-forged coils. The coils help with pressure relief and weight distribution. Because of their treatment, they will not rust.
  • The high-grade Polyfoam base layer consists of dense polyfoam that can be found in all of their mattresses to provide support. Thinner layers of varying firmness are configured above the base layer in the comfort level in accordance with the sleeper’s needs.
example of helix bed structure and layers

Example of Helix bed structure (Layer order may vary depending on your and your partner’s preferences)

While this is an online brand, there is a New York City showroom that accommodates custom fittings. During this time, you can test the order of materials and tweak if necessary before buying. Our team believes that the company’s online quiz works well and provides even more convenience than the showroom.

Firmness (Support & Feel)

The Helix ranges from a 2 to 10 on the firmness scale depending on needs, with 10 being the firmest. Most people find a medium-level firmness most comfortable, but there is a level for everyone with this brand.

The cover is soft to the touch and is so thin that you will immediately notice the first layer underneath.

The Dynamic Foam and pocketed coils work together to form the noticeable responsiveness when pushing into the bed and releasing. The responsiveness is not as springy as a traditional coil based mattress, but there is an immediate response.

scale for Helix Sleep firmness range

While lying on the Helix, you will be cradled relative to the configuration the company created based on their Sleep Quiz. However, repositioning is easy because there is no memory feel.

We found the mattress’ different configurations to tailored exceptionally well to individual needs. In addition, there is a fluid transition between dual comfort beds. There are no awkward lumps or hard lines that separate the individual sides of couples.

On our medium-support level configuration, back sleepers’ hips sink into the mattress slightly to move spinal alignment to the needed neutral position.

At the same time, stomach sleepers have enough hip support so they do not dip down too far and curve the spine in an uncomfortable way.

Side sleepers need more pressure relief on their shoulders and hips than other positions due to the greater concentration of weight in a smaller area. On the medium-level firmness, we found that the bed was soft enough to provide pressure relief while the base layers provided the necessary support.

We feel that Helix’s quiz did a great job with analyzing and responding to individual needs in its customization. Significantly heavier side sleepers can likely expect a softer bed to relieve pressure in hip and shoulder areas while heavier back and stomach sleepers may receive a firmer mattress to help with alignment.

Motion Transfer

Motion transfer is limited, although it is not as restricted as memory foam brands (which are widely recognized as the best with motion isolation in the industry). However, for a non-memory brand, we were impressed. The individually wrapped microcoils do their part to isolate motion.

Our team thinks that even if you are a light sleeper and have a partner who repositions or gets up during the night, you will stay comfortable.

Edge Support

The edge support on our bed performed better than we expected for a bed-in-a-box mattress, which can struggle in this area. There are two types of edge support to look for when buying, which is sitting and lying down on the bed. Although these are not important to every person, they can be if you need to use the full area of the bed or spend more time than average sitting on the side.

While sitting down, there is some compression, which is to be expected. While lying down, there is a bit of compression, but less than other comparable brands. No one on our team felt like they were fighting the bed’s urge to push them out, as is typical with memory foam brands.

Other Considerations

  • Trial Period – a 100-night trial period with a full refund if returned. Lightly used mattresses are donated to local charities where available.
  • Free Shipping – Delivered to your door in a convenient box at no additional cost.
  • Warranty – a 10-year limited warranty that covers any manufacturing defects.
  • Customized Experience – Construction tailored to your individual needs with seamless dual comfort options available.
  • Certi-PUR US® CertificationAll foams used meet safety standards for their amounts of potentially harmful chemicals.
  • Made in the USA
couple reading on helix bed
SizeDimensions (inches)Price (w/o discount)
Twin39” x 75” x 10”$600
Twin XL39” x 80” x 10”$700
Full54” x 75” x 10”$850
Queen60” x 80” x 10”$995
King76” x 80” x 10”$1,245
Cali King72” x 84” x 10”$1,245

Our Verdict


9.4 Total Score
Amazing

Helix’s customized hybrid bed won us over! Our team loves the brand’s attention to the needs of couples and individuals.

Materials & Quality
9.3
Support & Comfort
9.4
Cooling
9.6
Edge Support
9
Trial/Warranty
9.3
Value for Money
9.6
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Unlike other brands with one predetermined option, Helix crafts fully customized mattresses to optimize every night of sleep and extend REM sessions.

Through layering their Dynamic Foam, individually wrapped microcoils, and polyfoam, you will feel like the company made your mattress just for you – because they did.

While slightly more expensive than other bed-in-box brands, the customization and ability to split or blend comfort levels make it well worth the investment. We believe Helix holds great value when to compared to similar brands.

Author: Jill Thompson

I’ve been self-employed for almost four years and I would not change it for anything! I believe that anyone can achieve their goals with the right attitude and determination.

I’m an avid traveler (25+ countries and counting) that loves to meet new people doing amazing things.

When I’m not researching for the Sleep Advisor, you can find me reading, running, traveling, golfing, or meditating.

I wish you the very best on your journey!

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